Privacy Policy

Here is a revised privacy policy for Dots and Strokes Clinic that aims to be more detailed and GDPR compliant:

Privacy Policy
Last updated: April 23, 2024

Dots and Strokes Clinic (“we”, “us”, “our”) is committed to protecting the privacy and security of the personal data we collect and process. This Privacy Policy describes how we collect, use, share and secure personal data when you use our website at https://dotsandstrokes.com (the “Website”) and related services (collectively, the “Services”), and informs you about privacy rights and how the law protects you.

By using the Services, you acknowledge you have read and understood this Privacy Policy. We may update this Privacy Policy from time to time, so please review it periodically for changes.

1. Data We Collect
   1.1 Information you provide us directly:

• Contact details (name, email address, phone number, mailing address)
• Account information (username, password, profile information)
• Correspondence you send us
• Payment details to process transactions

1.2 Information collected automatically:

• Log and usage data (IP address, browser type, referring/exit pages, operating system, date/time stamps)
• Device information (device ID, device type, operating system)
• Analytics data (pages viewed, links clicked, actions taken on the Website)
• Cookies and similar tracking technologies (see section on Cookies below)

1. How We Use Your Data
   We only process your personal data when we have a lawful basis to do so. Specifically, we use your data to:

• Provide, operate and improve the Services
• Process transactions and send related information
• Respond to inquiries and provide customer support
• Send administrative information, marketing communications, and service updates
• Personalize the Services and provide content, features and advertisements that match user interests
• Monitor and analyze trends, usage and activities in connection with the Services
• Detect, investigate and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations
• Enforce our Terms of Service and other agreements
• Protect the rights, property, and safety of Dots and Strokes Clinic, our users, and the public

1. Sharing Your Data
   We may share your personal data with the following parties:

• Service providers and contractors who perform services on our behalf
• Payment processors to process payments and prevent fraud
• Analytics providers to help analyze usage of the Services
• Advertising partners to deliver relevant advertisements
• Law enforcement, government authorities, or other third parties when compelled by subpoena, court order, or similar legal procedure, or to comply with legal obligations
• In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company
• With your consent or at your direction

1. International Data Transfers
   We are based in India but may process or store your data in other countries. If we transfer your personal data out of the European Economic Area (EEA), we will ensure a similar degree of protection is afforded to it by relying on appropriate safeguards and legal mechanisms, such as Standard Contractual Clauses approved by the European Commission.
2. Data Retention
   We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. To determine the retention period, we consider the amount, nature, and sensitivity of the personal data, its potential risk of harm from unauthorized use or disclosure, the purposes for processing it and whether we can achieve those purposes through other means.
3. Your Data Protection Rights
   Depending on your location and subject to applicable law, you may have the following rights with regard to your personal data:

• Right to be informed about the collection and use of your personal data
• Right to access your personal data
• Right to correct inaccurate personal data
• Right to erasure / “right to be forgotten”
• Right to restrict processing of your personal data
• Right to data portability
• Right to object to processing of your personal data
• Rights related to automated decision making including profiling

To exercise your rights, please contact us as described at the end of this Privacy Policy. We may need to verify your identity before fulfilling your request. If you are in the EEA, you also have the right to complain to a data protection authority about our collection and use of your personal data.

7. Security
   We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our custody and control is compromised as a result of a security breach, we will take steps to investigate and remediate the situation and, in accordance with applicable laws and regulations, notify appropriate parties of the incident.
8. Children’s Privacy
   The Services are not intended for use by children under the age of 13 (or other age as required by local law), and we do not knowingly collect personal data from children. If you learn that your child has provided us with personal data without your consent, you may contact us as described below. If we learn that we have collected a child’s personal data in violation of applicable law, we will promptly take steps to delete such data.
9. Cookies and Similar Technologies
   We and our third party partners use cookies and similar technologies to operate the Website, understand how users navigate through and interact with the Services, personalize content, serve targeted advertisements and improve the Services.

Cookies are small text files that are placed on your device when you visit a website. They enable the website to remember your actions and preferences over a period of time so you don’t have to keep re-entering them whenever you come back or browse to another page.

We use the following types of cookies:

• Essential cookies: Required for the operation of the Website, e.g., to log you in and save your cart
• Preference cookies: Enable the Website to remember information to customize how it looks or behaves, such as your preferred language
• Analytics cookies: Allows us to recognize and count the number of users and see how they move around the Website to improve its performance
• Marketing cookies: Used to track visitors across websites to display ads that are relevant and engaging

By using the Services, you consent to the use of these cookies. You can choose to have your browser warn you each time a cookie is being sent, or you can disable all cookies through your browser settings. If you disable or refuse cookies, please note some parts of the Service may not function properly.

10. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. In some cases, we may provide additional notice or send you a notification. We encourage you to review this Privacy Policy periodically.
11. Contact Us
    If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

DOTS AND STROKES CLINIC
RUSHIKESH DHAM APARTMENT, FLAT NO 6
ABOVE PARIHAR BODY CARE, PARIHAR CHOWK
AUNDH, PUNE CITY, PUNE, 411007
Email: info@dotsnstrokes.com
Phone: 917283000083